Reseting your Password
When you forget your login details.
In the event that you forget your password, you can reset your password from two locations :
If you forgot your password during login, you can reset your password in the login window.
Step 1: Press Forgot Password From the login window, press the blue Forgot Password located at the bottom left.
Step 2: Enter your email address On the password reset screen, enter your email address and press the blue SEND RESET INSTRUCTIONS button. If the email provided is a valid account, you will receive email instructions to reset your password.
Step 3: Check your inbox Check your email inbox for the instructions. If you couldn't find the email in your inbox, be sure to check the spam or junk folder.
Step 4: Follow the instructions The email will contain instructions on how to reset your account password.
Step 5: Reset your password You will have to choose a new password in order to regain access to your account. Note that passwords need to be at least 6 characters long.
If you would like to change your account password while you are already logged in, you can do so from the user profile page.
Step 1: Navigate to the Personal Settings From the navigation menu, press on Settings.
Step 2: Change your password Type in the new password that you would like to change to
Step 3: Confirm your password To verify your password, you will need to retype your password.
Step 4: Save your changes Press the blue SAVE PROFILE button to save the changes you made to the password.