Other Email
Connect respond.io to an email inbox and start receiving emails on the platform
Internet Message Access Protocol, IMAP, is a two-way incoming mail protocol that only downloads email headers instead of its entire content. The two communication allows the protocol to syncs whatever changes are made on the email client to the server.
Simple Mail Transfer Protocol, SMTP, is an email protocol used to send emails from a local client to a recipient's address. SMTP uses a Mail Transfer Agent (MTA) to send your communication to the right computer and email inbox.
If you wish to connect Gmail, Outlook and Yahoo, it will require an additional step for authorization. Please refer to the following guides on how to do so.
Refer to this official guide on how to create an app-specific password. Use this password to fill in the credentials when connecting to Other Email providers.
Refer to this official guide on how to create an app-specific password. Use this password to fill in the credentials when connecting to Other Email providers.
Refer to this official guide on how to create an app-specific password. Use this password to fill in the credentials when connecting to Other Email providers.
Step 1: Navigate to Channel Settings
From Settings Module, navigate to the menu item, Channels
Step 2: Add Channel
Press Add Channel and choose Email. Then, choose Other. The Connecting Other Email Providers dialog should open up.
Step 3: Fill up the credentials
You will be required to fill in the email login credential, SMTP settings and IMAP settings.
If you wish to connect Gmail, Outlook or Yahoo, you will be required to use an app-specific password to connect. Please refer here to this guide on how to create an app-specific password!
Step 4: Set up an Email Forwarding Rule
Once you have filled in the required information, press NEXT. A forwarding email address will be provided and it needs to be set up in the email inbox settings.
Refer to the following providers on how to set up the Email Forwarding rule