YesHello Knowledge Base
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Glossary of Terms
☎️ Getting Support
Quick Start Guide
Connecting a channel
Invite your teammates
Responding via Desktop
Responding via Mobile
WhatsApp, WhatsApp Business, and WhatsApp Business API
Chat API Documentation
User Activity Status
Reseting your Password
Billing (Page Under Construction)
Cancel Trial Subscription
Upgrading a plan
Downgrading a plan
CONTACTS & MESSAGES
Website Chat Widget
Step 1: Creating Custom Fields
Step 2: Creating The Surveys
Step 3: Creating Automations
Step 4: Chatbot Review
Step 5: Testing Your Chatbot
Chatbot Building FAQs
Cara Buat Chatbot (Video Bahasa Malaysia)
🖥️ DEVELOPER API
Navigating the Platform
The YesHello Platform
Get insights on the performance of the workforce on the platform
This module is accessible by Owner and Manager only!
This module can be accessed from the side navigation menu under the menu item,
This module will provide more insights on your workforce's performance on the platform and can help a business to make informed decision based on the information gathered through the platform.
This feature is under Beta testing and will soon be available to Business and Enterprise plans only!
Be sure to update your space's
so the data shown is according to your preferred timezone.
In this module, there are 3 types of filters for users to apply based on their reporting needs.
The date range picker will allow user to select a range of dates to be applied to the reports components.
The team filter will allow user to select one or multiple teams to be applied to the reports components.
The user filter will allow user to select one or multiple users to be applied to the reports components.
At the top right corner of this module, users can print the report of the selected tab by clicking on the print button.